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Careers – Current Vacancies

Documentation and Operations Coordinator

Job type: Full-Time

Job Description: We are looking for a Documentation and Operations Coordinator to join our growing team. Reporting to the department’s manager, the chosen candidate will be responsible for:

  • Organise and monitor import and export bookings
  • Raise the necessary export/import documentation, following bookings, through to the completion of a voyage, including the sending of pre-alerts and follow-up as required.
  • Assist in preparing, verifying, and filing shipping documents.
  • Raise invoices and/or credit notes subject to the necessary authorisations.
  • Identifying operational issues, potential problems, and opportunities for improvement
  • Monitor shipment progress to ensure on-time delivery and handle any operational issues that arise.
  • Communicate with customers, addressing any inquiries or concerns related to shipments.
  • Analyse operational data to identify areas for improvement in efficiency and cost-effectiveness.
  • Assisting in acquiring new customers and developing existing customer relationships
  • Collaborate with all other departments to ensure seamless document flow for all shipments
  • Provide administrative support to other sections of the group, always related to transport and logistics

Requirements:

  • Strong attention to detail, and proactive skills
  • Must be able to follow processes, make quick decisions, and be a problem-solver
  • Must be able to work responsible independently and in a team.
  • Eagerness to learn and develop in the logistics and freight forwarding industry

Education and Experience

  • Proven experience in a similar role / field will be considered an asset
  • Any certification related to the industry or role is considered an asset
  • Fluency in both written and spoken English and Maltese
  • Have sound knowledge of Microsoft Office applications

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
Apply Now